We accept any unused returns for refund for 60 days except cloth, fabric, camo netting or mosquito netting that is cut to size.
We process returns as time allows. We do not guarantee same day processing on returns. We do process all returns within 2-3 working days.
Due to lack of response from customers lately, when the items come back we will attempt to contact you by phone 3 consectutive business days for your credit card information. On the fourth day we will send you an email. On the 5th day if we have had no response we will cancel the exchange and refund the card minus the restocking fee.
We charge a restocking fee of 15% for returned items (unless it is an exchange then there is no restocking fee). If you keep some items and return some you will be charged a restocking fee on the items returned.
All Items cut to size (includes camo netting, camo cloth and mosquito netting products) all sales are final we will not accept returns.
We will accept no returns on any items sent back after 60 days.
We will not refund the shipping costs to you or the shipping costs for you to return the item to us. This return policy is only for items that are returned in unused condition (Any used items will be evaluated on a case by case basis).
The RA number for returns and exchanges is the order number -- please call or email if you can not find it.
Exchanges-We will charge you a second return shipping charge to get the item(s) to you. You will also have to pay for the shipping of the items back to us. There will be no 15% re-stocking fee as long as it is an even exchange.
Time limit for returns for refund effective is 60 days from the date of purchase. We will accept no returns for refund over that time limit. We will do exchanges on unused merchandise with proper documentation only.